Privacy Policy

Personal data protection and GDPR compliance

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In compliance with Regulation (EU) 2016/679 (GDPR), this policy explains how we process your data, for what purposes, the legal basis, how long we keep it, with whom we share it, and your rights.

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Purposes

  • Newsletter and commercial communications
  • Scheduling meetings via Calendly
  • Commercial proposals and quotes
  • Automations and process optimization
  • Web analytics to improve user experience
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Legal Basis

  • Consent (newsletter and communications)
  • Legitimate interest (analytics and service optimization)
  • Pre-contractual measures (inquiries and quotes)
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Data Categories

  • Identification: name, surname, email
  • Contact: phone (when voluntarily provided)
  • Browsing data: behavior on our website
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Retention

  • Newsletter data: until you unsubscribe or withdraw consent
  • Commercial inquiries: for the time needed to manage your request and for applicable legal terms
  • Analytics: anonymized, without time limit
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Disclosures

  • MailerLite (USA), for email and automations
  • Calendly (USA), for appointment scheduling
  • Google (USA), for Analytics/Sheets/Ads
  • Meta/Facebook (USA), for advertising analytics/remarketing
  • n8n, for automation workflows

International transfers are carried out with appropriate safeguards under the GDPR.

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Your Rights

  • Access, rectification, erasure
  • Restriction and objection to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact alan@mnemosineweb.es.

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